> Source: [sk163212](https://support.checkpoint.com/results/sk/sk163212)

# sk163212 - Reboot of Smart-1 device takes too long, message log shows, "kernel: perf: interrupt took too long (xx xx > xxxx), lowering kernel.perf_event_max_sample_rate to xxxxx"

| Property | Value |
|----------|-------|
| Solution ID | sk163212 |
| Date Created | 2019-10-21 |
| Last Modified | 2019-10-22 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.x, R82.20 |
| OS | Gaia |
| Platform | Smart-1 |

## Symptoms

- * Reboot of Smart-1 device takes more than 20 minutes.
* Messages log is full of:

  ```
  
  Oct 21 02:39:43 2019 Hostname cpd: SAS2IRCU Raid: sas2ircu.cpp:673:setD
  iskAttribute(): setDiskAttribute: cannot trim revision
  Oct 21 02:40:03 2019 Hostname kernel: perf: interrupt took too long (31
  36 > 3133), lowering kernel.perf_event_max_sample_rate to 63000
  Oct 21 02:40:43 2019 Hostname cpd: SAS2IRCU Raid: sas2ircu.cpp:662:setD
  iskAttribute(): setDiskAttribute: cannot trim manufacturer
  ```

* Raid_diag shows:

  ```
  
  [Expert@AfgCheckpointMgmt:0]# raid_diagnostic
  Raid status:
  VolumeID:286 RaidLevel: RAID-1 NumberOfDisks:2 RaidSize:1861GB State:DEGRADED Flags:ENABLED
  DiskID:0 DiskNumber:2 Vendor: ProductID: Revision: Size:0GB State:MISSING Flags:NONE
  DiskID:0 DiskNumber:1 Vendor:ATA ProductID:WDC WD2005FBYZ-0 Revision:RR07 Size:1863GB State:ONLINE Flags:NONE
  ```

## Cause

The issue is caused by a faulty drive.

## Solution

This solution requires authentication. Please log in to view the full solution.

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