> Source: [sk163055](https://support.checkpoint.com/results/sk/sk163055)

# sk163055 - FWM process on Multi-Domain Server in PND or DOWN state after upgrade

| Property | Value |
|----------|-------|
| Solution ID | sk163055 |
| Date Created | 2019-11-04 |
| Last Modified | 2019-11-30 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82, R82.20 |
| OS | Gaia |
| Platform | Smart-1, Open Server |

## Symptoms

- * All FWM processes (both MDS level and CMA level) on Multi-Domain Server / Multi-Domain Log Server are in DOWN or PND state after upgrade.

* debug shows: 
  `
  javax.persistence.NonUniqueResultException: `**More than one result was returned**` from Query.getSingleResult()`

## Cause

There were mirror duplications in the database; these duplications caused stuck mirror messages.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
