> Source: [sk162992](https://support.checkpoint.com/results/sk/sk162992)

# sk162992 - First Time Configuration Wizard is stuck at 90%

| Property | Value |
|----------|-------|
| Solution ID | sk162992 |
| Date Created | 2019-10-28 |
| Last Modified | 2019-10-29 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * First Time Configuration Wizard is stuck in web browser at 90% (even after several hours).

* Output of "`netstat -ant | grep -E "Proto|443|`" command on the Check Point Security Gateway shows that connection from Check Point Security Gateway to the Host is stuck in the "TIME_WAIT" state. For example:

  ```
  
  [Expert@HostName:0]# netstat -tan | grep -E "Proto|443|"
  Proto Recv-Q Send-Q Local Address               Foreign Address             State
  tcp        0      0 :443       :         TIME_WAIT
  ```

  <br />

* /etc/.wizard_accepted file is not created.

## Solution

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