> Source: [sk162620](https://support.checkpoint.com/results/sk/sk162620)

# sk162620 - SmartConsole popups are transparent after installing Windows update

| Property | Value |
|----------|-------|
| Solution ID | sk162620 |
| Date Created | 2019-10-06 |
| Last Modified | 2021-04-30 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82.20, R82, R81.20 |
| OS | Windows |

## Symptoms

- After a recent Windows update (for example, update 1903 on Windows 10), some popups like "Install Policy" and "WHAT'S NEW" became transparent:


![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk162620/6-0001769867_2019-09-Window1909250713.png)

## Solution

This solution requires authentication. Please log in to view the full solution.

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