> Source: [sk162543](https://support.checkpoint.com/results/sk/sk162543)

# sk162543 -  Fwk process stops working in User Mode Firewall/VSX with "failed to unmap memory" error

| Property | Value |
|----------|-------|
| Solution ID | sk162543 |
| Date Created | 2019-10-07 |
| Last Modified | 2020-04-23 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * In some scenarios, when UserMode Firewall feature is enabled, fwk process crashes with core dump.
* Performance issues on the Security Gateway and may crash without a vmcore.
* In fwk.elg the output "failed to unmap memory" will appeared.

## Cause

Linux system call do_mumap() returns "No Memory" error due to reaching the maximum limit of memory mappings of virtual address areas (max_map_count) in the process.  

The default value:  
vm.max_map_count = 524288

## Solution

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