> Source: [sk162396](https://support.checkpoint.com/results/sk/sk162396)

# sk162396 - Performance issues on FUJITSU LIFEBOOK U748 when Full Disk Encryption is installed

| Property | Value |
|----------|-------|
| Solution ID | sk162396 |
| Date Created | 2019-09-12 |
| Last Modified | 2023-08-28 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * Performance issues on FUJITSU LIFEBOOK U748 when Full Disk Encryption is installed.
* Built-in mousepad is not working in pre-boot screen.
* Slowness when booting to Windows with Full Disk Encryption.
* Mousetrapper not working in pre-boot screen.

## Cause

Windows is installed in legacy BIOS mode.

## Solution

This solution requires authentication. Please log in to view the full solution.

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