> Source: [sk162193](https://support.checkpoint.com/results/sk/sk162193)

# sk162193 - Snapshot is not created and no error is displayed

| Property | Value |
|----------|-------|
| Solution ID | sk162193 |
| Date Created | 2019-09-18 |
| Last Modified | 2020-08-31 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.x, R82.20 |

## Symptoms

- * When creating a new snapshot, no error is displayed, but the snapshot is not created.   
  For example:  
  `Clish> add snapshot Test `  
  `
  Taking snapshot. You can continue working normally. `  
  `
  You can use the command 'show snapshots' to monitor creation progress.`   

* No snapshots or progress bar are displayed after adding a new snapshot:  
  `Clish> show snapshots `  
  `
  Creation of an additional restore point will need 5.984G `  
  `
  Amount of space available for restore points is 13.06G `  

* Machine has sufficient amount of space for creating new snapshots.

## Cause

The "df -h" command shows that there is an ISO image mounted on */mnt*

## Solution

This solution requires authentication. Please log in to view the full solution.

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