> Source: [sk161533](https://support.checkpoint.com/results/sk/sk161533)

# sk161533 - "Internal system error in HTTPS Inspection (Error Code: 2)" seen on HTTPS Inspection bypass logs

| Property | Value |
|----------|-------|
| Solution ID | sk161533 |
| Date Created | 2019-09-16 |
| Last Modified | 2022-01-23 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81 (EOS) |

## Symptoms

- * "Internal system error in HTTPS Inspection (Error Code: 2)" seen on HTTPS Inspection bypass logs.

* In wstlsd debug:  
  `

  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: server CN:`  
  `
  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: SNI: XXX.XXX`  
  `
  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: SNI size: 11`  
  `
  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: connID: 0x100000000007184b`  
  `
  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: server_cn_size: 1`  
  `
  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: server ip: XXX.XXX.XXX.XXX`  
  `
  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: server dst_port: 443`  
  `
  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: server callback: 0x0`  
  `
  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: server opaque: 0`  
  `
  [wstlsd PID]@ASVCPA001[DATE TIME] cptls_call_rl_extract_server_dn: result: PR_FAILED`  

* The website is not accessible from the Security Gateway. This can be checked with:  
  `
  # curl_cli -v --cacert $CPDIR/conf/ca-bundle.crt https://<URL>`

* Slowness in reaching the specific websites.

## Cause

The Security Gateway is not able to probe the website, which is not reachable from it.

## Solution

This solution requires authentication. Please log in to view the full solution.

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