> Source: [sk160773](https://support.checkpoint.com/results/sk/sk160773)

# sk160773 - EPM process is terminated after an upgrade of the Endpoint Security Server

| Property | Value |
|----------|-------|
| Solution ID | sk160773 |
| Date Created | 2019-08-18 |
| Last Modified | 2025-03-19 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * EPM process is terminated after an upgrade of the Endpoint Security Server.
* Error from $UEPMDIR/logs/server_messages.log:

  ```
  Caused by: com.checkpoint.uepm.api.epsbackend.is.EpsBackendException:�
  TICKET_NUMBER = XXXXXXXXXX.�
  Missing rules for enforcement type: 130 - Threat Emulation (USER policy).
  at com.checkpoint.uepm.blm.policyassignment.patgenerator.PatRebuilder.generateRuleBase(PatRebuilder.java:473)
  at com.checkpoint.uepm.blm.policyassignment.patgenerator.PatRebuilder.rebuildFromScratch(PatRebuilder.java:310)
  at com.checkpoint.uepm.blm.policyassignment.patgenerator.PatRebuilder.rebuild(PatRebuilder.java:156)
  ... 22 more
  ```

## Cause

Database inconsistency during an upgrade.

## Solution

This solution requires authentication. Please log in to view the full solution.

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