> Source: [sk160573](https://support.checkpoint.com/results/sk/sk160573)

# sk160573 - "Each line/record needs to include all fields" error message when adding users to SandBlast Mobile Dashboard using CSV file

| Property | Value |
|----------|-------|
| Solution ID | sk160573 |
| Date Created | 2019-11-21 |
| Last Modified | 2022-03-21 |
| Technical Level | Advanced |
| Products | Mobile Security |
| Versions | Cloud |

## Symptoms

- When adding user list to SandBlast Mobile Dashboard using a CSV file the below error message appears:   
"Each line/record needs to include all fields"  
![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1565890483680/File_Error_SBM_Dashboard1908151042.png)

## Cause

Wrong CSV file structure.

## Solution

This solution requires authentication. Please log in to view the full solution.

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