> Source: [sk159693](https://support.checkpoint.com/results/sk/sk159693)

# sk159693 - How to resolve a Wi-Fi and product SKU mismatch on 1500 appliances

| Property | Value |
|----------|-------|
| Solution ID | sk159693 |
| Date Created | 2019-08-22 |
| Last Modified | 2025-05-29 |
| Technical Level | General |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1500, 1600, 1800 |

## Solution

> ### Wi-Fi regions and frequencies for 1500 appliances
>
> Check Point sells a unique product SKU device per country. When the firmware is uploaded, it automatically sets the Wi-Fi frequencies according to the SKU and selected country.
>
> The 1550 and 1590 WiFi modules must have a valid Check Point license to allow all transmit power and channel options according to the wireless regulations and limitations in the configured country.
>
> If you use a trial license, only basic radio settings are allowed in all zones. When the selected wireless radio settings are not applied, a warning appears in the **Summary** page of the First Time Configuration Wizard, and in the **WebUI Device** \> **License page**.
>
> ### **Default basic WiFi channels**
>
> |----------------|---------------------|---------------------|---------------|--------------------------------------------------------|
> | **Band (GHz)** | **Bandwidth (MHz)** | **Channel Numbers** | **Power**     | **Notes**                                              |
> | 2.4            | 20                  | 1-13                | 200mW (20dBm) | -                                                      |
> | 5              | 20                  | 36, 40, 44, 48      | 200mW (23dBm) | Will not work in LAT, Asia, Chile, Taiwan, and Nigeria |

> ### How to resolve Wi-Fi and product SKU mismatch
>
> If there is a mismatch between the product SKU and the selected region, the default Wi-Fi capabilities (basic radio settings) are automatically selected. You will only see the full settings when the country and wireless region match.
>
> To resolve a Wi-Fi and product SKU mismatch:
>
> 1. Make sure you have selected the correct country.
>
> 2. If necessary, edit the selected country.
>
> If you are unable to resolve this issue, contact [Check Point Support](https://www.checkpoint.com/support-services/contact-support/).
>
> ### **Related Documents**
>
> * [1500 Appliance Series R80.20 Locally Managed Administration Guide](https://sc1.checkpoint.com/documents/SMB_R80.20/AdminGuides/Locally_Managed/EN/Content/Topics/Check-Point-1500-Appliance-Series-Overview.htm)

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