> Source: [sk159632](https://support.checkpoint.com/results/sk/sk159632)

# sk159632 - Java process causes high CPU usage on Endpoint Security Server

| Property | Value |
|----------|-------|
| Solution ID | sk159632 |
| Date Created | 2019-08-02 |
| Last Modified | 2019-08-15 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.10, R82, R81.20 |
| OS | Windows, Gaia |

## Symptoms

- * Java process causes high CPU usage on Endpoint Security Server
* UPDATE_REGISTER requests from the Endpoint Security Client cause high CPU(JAVA) on Endpoint Security Server.
* *Server_messages.log* is flooded with the following error:  
  `[DATE TIME] ERROR Dispatcher-Thread-10 - 
  TICKET_NUMBER = XXXXXXX. `  
  `
  A device with DA installed tried to update registration with information of another existing device (EPGUID :XXXXXX-XXXX-XXXX-XXXXXXXXXX) returning error response. (UsmUpdateRegisterResponder)`  
  `
  [DATE TIME] ERROR Dispatcher-Thread-10 - 
  TICKET_NUMBER = XXXXXXX.`  
  ` 
  A device with DA installed tried to update registration with information of another existing device (EPGUID :XXXXXX-XXXX-XXXX-XXXXXXXXXX) returning error response. (UsmUpdateRegisterResponder)`

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content