> Source: [sk159552](https://support.checkpoint.com/results/sk/sk159552)

# sk159552 - CMA processes will not start following CMA re-creation

| Property | Value |
|----------|-------|
| Solution ID | sk159552 |
| Date Created | 2019-08-12 |
| Last Modified | 2021-06-09 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * CMA processes will not start following CMA re-creation.
* The below error appears in the output of *mdsstat* :   

  "Could not get the IP address of Domain Management Server: Old_CMA_Hostname"   

  \[Expert@Host-Name:0\]# mdsstat   
  +-----------------------------------------------------------------------------------------------------+  
  \| Processes status checking \|  
  +------+--------------------+-----------------+-------------+-------------+-------------+-------------+  
  \| Type \| Name \| IP address \| FWM \| FWD \| CPD \| CPCA \|  
  +------+--------------------+-----------------+-------------+-------------+-------------+-------------+  
  \| MDS \| - \| Leading IP \| down \| down \| up 10072 \| down \|  
  +------+--------------------+-----------------+-------------+-------------+-------------+-------------+  
  \| CMA \| New_CMA_Hostname \| CMA IP \| down \| down \| down \| down \|  
  Could not get the IP address of Domain Management Server: Old_CMA_Hostname   
  +------+--------------------+-----------------+-------------+-------------+-------------+-------------+  
  \| Total Domain Management Servers checked: 1 0 up 1 down \|  
  \| Tip: Run mdsstat -h for legend \|  
  +------------------------------------------------------------------------------------------------

## Cause

The old customer folder did not delete successfully.

**For example:**

*\[Expert@HostName:0\]# cd /opt/CPmds-R80.20/customers/*

*\[Expert@derde-fwmds-01:0\]# ls -lh*

*total 4.0K*

*drwxr-xr-x 19 admin root 4.0K Jul 28 09:49 **Old_CMA_Name***

*drwxr-xr-x 3 admin root 28 Jul 28 09:53 New_CMA_Name*

## Solution

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