> Source: [sk157093](https://support.checkpoint.com/results/sk/sk157093)

# sk157093 - Endpoint Security VPN client does not update Desktop Policy

| Property | Value |
|----------|-------|
| Solution ID | sk157093 |
| Date Created | 2019-07-15 |
| Last Modified | 2022-10-03 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Gaia |

## Symptoms

- * The Desktop Policy is not updated when VPN client connects to a different site holding a different Desktop Policy. The previously loaded Desktop Policy is still active, and it cause traffic issue since the Desktop Policy is wrong for this Client to Site VPN Gateway.

* The VPN client has multiple sites created, and those sites are not managed by the same Security Management Server, therefore, each site has different Desktop Policy from those management Servers.

* In Endpoint Security VPN, it still shows old Desktop Policy name in the firewall tab after connected to a new site that hold a different Desktop Policy.

* The issue is related to the authorization of the Desktop Policy. In file $FWDIR/log/vpnd.elg, it shows:  

  `
  [vpnd PID]@bbmusu10[DATE TIME][ccc_core] IsUserGroupsContainsPolicyServerGroup: user group Test1_LDAP_Group`  
  `
  [vpnd PID]@bbmusu10[DATE TIME][ccc_core] IsUserGroupsContainsPolicyServerGroup: user is NOT in license group`  
  `
  [vpnd PID]@bbmusu10[DATE TIME][ccc_core] handleOnePolicyRequestCB: No result from getPolicy() for policy desktop. Policy unsupported.`

* Changing the Desktop Policy as All_Users@Any, the VPN client still does not load the new Desktop Policy.

## Cause

The desktop policy was not properly pushed, as the Security Management server did not find a change in the policy (only the Gateway configuration changed).

## Solution

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