> Source: [sk157076](https://support.checkpoint.com/results/sk/sk157076)

# sk157076 - Policy installation on 1100 appliances time-out on R80.20 Security Management Server

| Property | Value |
|----------|-------|
| Solution ID | sk157076 |
| Date Created | 2019-06-28 |
| Last Modified | 2020-10-19 |
| Technical Level | Advanced |
| Products | Security Management Server, Spark Firewall (Locally Managed) |
| Versions | R82.10, R82, R81.20, R82.00.X, R81.10.X |
| OS | Gaia |

## Symptoms

- * There is a time-out when the user installs policy on 1100 appliances.
* The user has installed R77.20.80 or later versions, and followed [sk126372](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk126372) to set Device -\> Advanced -\> Advanced Settings -\> the value of "Move temporary policy files to storage" to 'true'.
* A large amount (95% in this case) of the /pfrm2.0 partition capacity is used:

  ```
  
  
  #df -kh:
  
  [Expert@ESC-VPN]# df -kh
  Filesystem Size Used Available Use% Mounted on
  tmpfs 20.0M 332.0k 19.7M 2% /tmp
  tmpfs 40.0M 6.4M 33.6M 16% /fwtmp
  /dev/mtdblock7 24.0M 860.0k 23.2M 3% /logs
  /dev/mtdblock10 122.0M 14.4M 107.6M 12% /storage
  /dev/mtdblock5 113.0M 107.7M 5.3M 95% /pfrm2.0
  tmpfs 14.0M 32.0k 14.0M 0% /tmp/log/local
  /dev/mmcblk1 7.4G 3.1M 7.4G 0% /mnt/sd
  
  ```

## Cause

The *fwauth.NDB* file is too large.

To confirm this, run the following command on the 1100 appliance to find all the files in the Gateway that are larger than 1MB:

*# find . -size +1000k -exec du -h {} \\;*   
...  
11.9M ./pfrm2.0/config1/fw1/database/fwauth.NDB  
...

In the **example** above, the *fwauth.NDB* file is huge.

## Solution

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