> Source: [sk153632](https://support.checkpoint.com/results/sk/sk153632)

# sk153632 - RAID status is DEGRADED and a disk is MISSING, but only 1 hard drive is present

| Property | Value |
|----------|-------|
| Solution ID | sk153632 |
| Date Created | 2019-05-23 |
| Last Modified | 2023-01-11 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |
| Platform | Smart-1, 15000 |

## Symptoms

- * In the WebUI, under Maintenance -\> RAID Monitoring, the state is indicated as DEGRADED and a disk is MISSING.
* The "raid_diagnostic" command shows a DEGRADED state and a disk is MISSING.
* The gateway has only 1 hard drive present.
* In /var/log/messages: ... cpd: Problems with getting output from pipe ... cpd: Raid: Failed at getting the vendor name for Disk 1

## Solution

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