> Source: [sk153032](https://support.checkpoint.com/results/sk/sk153032)

# sk153032 - Linux machine with SNX client fails to connect to the Security Gateway 

| Property | Value |
|----------|-------|
| Solution ID | sk153032 |
| Date Created | 2019-05-06 |
| Last Modified | 2019-05-12 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Linux machine with SNX client fails to connect to the Security Gateway.
* User enters his password but nothing happens, and the client seems to be stuck.

## Solution

This solution requires authentication. Please log in to view the full solution.

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