> Source: [sk152334](https://support.checkpoint.com/results/sk/sk152334)

# sk152334 - "Update operation failed" when Editing a User Group in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk152334 |
| Date Created | 2019-04-24 |
| Last Modified | 2019-04-28 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82.20, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * When Trying to update a user group in SmartConsole, it fails with error: "Update operation failed."
* Client Logs show :

  \[DATE TIME\] (ERROR) CP.Infrastructure.DLE.MgmtServerExceptionsHandler - Management server error

  System.ServiceModel.FaultException\`1\[CP.Management.Objects.Schema.DleWebService.GeneralRemoteFaultException\]: An internal error has occurred. (Fault Detail is equal to CP.Management.Objects.Schema.DleWebService.GeneralRemoteFaultException).

  \[DATE TIME\] (ERROR) CP.Infrastructure.DLE.DleClient - Failed to perform delta update for object 'objId: 158ceb5f-e63e-4ca8-af7f-6e58ee52d31c; name: GP_BULK2P_APPLIMON'.

  System.ServiceModel.FaultException\`1\[CP.Management.Objects.Schema.DleWebService.GeneralRemoteFaultException\]: An internal error has occurred. (Fault Detail is equal to CP.Management.Objects.Schema.DleWebService.GeneralRemoteFaultException).

  \[DATE TIME\] (ERROR) CP.GuiInfrastructure.DLE.DleEditContext - Update operation failed.

  System.ServiceModel.FaultException\`1\[CP.Management.Objects.Schema.DleWebService.GeneralRemoteFaultException\]: An internal error has occurred. (Fault Detail is equal to CP.Management.Objects.Schema.DleWebService.GeneralRemoteFaultException).
* CPM.elg shows:

  \[DATE TIME\] INFO web_services.internal.WsFaultInterceptor \[qtp-785260513-24944\]: mapping to remote fault is required

  \[DATE TIME\] ERROR dleserver.internal.DefaultExceptionMapper \[qtp-785260513-24944\]: Internal runtime error
  org.springframework.orm.jpa.JpaSystemException: Exception \[EclipseLink-4002\] (Eclipse Persistence Services - 2.6.0.v20140809-296a69f): org.eclipse.persistence.exceptions.DatabaseException
  Internal Exception: org.postgresql.util.PSQLException: ERROR: Trying to update a record from domain 4ca0ac39-c616-4127-a7db-acb66279ca35 with new domain c63e8f7e-1ad4-40e0-a581-d7f6be8a8134 , curr domain c63e8f7e-1ad4-40e0-a581-d7f6be8a8134 , objId=158ceb5f-e63e-4ca8-af7f-6e58ee52d31c

  Error Code: 0

## Cause

Database corruption caused by two instances of the same object showing in two different domains.

## Solution

This solution requires authentication. Please log in to view the full solution.

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