> Source: [sk152192](https://support.checkpoint.com/results/sk/sk152192)

# sk152192 - macOS Endpoint Security VPN client unable to connect when using LDAP "Lookup Type" as userPrincipalName

| Property | Value |
|----------|-------|
| Solution ID | sk152192 |
| Date Created | 2019-04-22 |
| Last Modified | 2024-05-20 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | macOS |

## Symptoms

- macOS Endpoint Security VPN client is unable to connect when using LDAP "Lookup Type" as *userPrincipalName*

## Solution

This solution requires authentication. Please log in to view the full solution.

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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