> Source: [sk151894](https://support.checkpoint.com/results/sk/sk151894)

# sk151894 - Mobile Devices are showing as High Risk because no MDM is configured

| Property | Value |
|----------|-------|
| Solution ID | sk151894 |
| Date Created | 2019-04-29 |
| Last Modified | 2019-05-02 |
| Technical Level | General |
| Products | Mobile Security |
| Versions | Cloud |
| Platform | Mobile Devices |

## Symptoms

- * Devices are showing as "High Risk" in the SandBlast console.
* Console shows error as no MDM is configured

## Cause

Check Point Device Management Profile that was installed with the SandBlast Mobile app, was removed, or is not present on the mobile device.

## Solution

There are two ways to resolve this:

* The user can run the Initializing Scan again. After the scan is done, it will reflect 1 issue detected. Click on the red round prompt and it will prompt the user to install the Profile again.
* OR Go the the SandBlast Mobile dashboard, select the device and click renew to re-register the device again.

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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