> Source: [sk151652](https://support.checkpoint.com/results/sk/sk151652)

# sk151652 - CPM process fails to start on R80.x Management with "postmaster.pid error"

| Property | Value |
|----------|-------|
| Solution ID | sk151652 |
| Date Created | 2019-04-16 |
| Last Modified | 2019-04-18 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * CPM process fails to start while FWM process remains in "Pending" state for several hours without change.

* "cpstart" or "mdsstart" commands produce the following error:

  ```
  
  pg_ctl: PID file "/opt/CPshrd-R80/database/postgresql/data/postmaster.pid" does not exist
  Is server running?
  ```

* The `cpm.elg` file shows errors:

  ```
  
  Caused by: org.postgresql.util.PSQLException: 
  Connection refused. 
  Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.
  ```

## Cause

* This issue stems from a disk space issue on the root partition.
* To confirm disk space issue, run the following command:   
  *# /opt/CPshrd-R80/database/postgresql/bin/postgres*   

  Expected output: "*FATAL: could not write lock file "postmaster.pid": No space left on device*"

## Solution

This solution requires authentication. Please log in to view the full solution.

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