> Source: [sk151292](https://support.checkpoint.com/results/sk/sk151292)

# sk151292 - "Vendor-FW2 kernel: sd 0:0:0:0: SCSI error: return code = 0x08000002" messages in /var/log/message

| Property | Value |
|----------|-------|
| Solution ID | sk151292 |
| Date Created | 2019-04-10 |
| Last Modified | 2019-12-03 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.x, R82.20 |
| OS | Gaia |

## Symptoms

- Following log messages appear in /var/log/messages:  

```

 Vendor-FW2 kernel: ata1.00: status: { DRDY ERR } 
 Vendor-FW2 kernel: ata1.00: error: { UNC } 
 Vendor-FW2 kernel: ata1.00: configured for UDMA/100 
 Vendor-FW2 kernel: sd 0:0:0:0: SCSI error: return code = 0x08000002 
 Vendor-FW2 kernel: sda: Current [descriptor]: sense key: Medium Error 
 Vendor-FW2 kernel: Add. Sense: Unrecovered read error - auto reallocate failed 
 Vendor-FW2 kernel: 
 Vendor-FW2 kernel: Descriptor sense data with sense descriptors (in hex): 
 Vendor-FW2 kernel: 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00  
 Vendor-FW2 kernel: 19 65 ff cd  
 Vendor-FW2 kernel: end_request: I/O error, dev sda, sector 426115021 
 Vendor-FW2 kernel: ata1: EH complete 
 Vendor-FW2 kernel: SCSI device sda: 976773168 512-byte hdwr sectors (500108 MB) 
 Vendor-FW2 kernel: sda: Write Protect is off 
 Vendor-FW2 kernel: SCSI device sda: drive cache: write back 
 Vendor-FW2 kernel: SCSI device sda: 976773168 512-byte hdwr sectors (500108 MB) 
 Vendor-FW2 kernel: sda: Write Protect is off 
 Vendor-FW2 kernel: SCSI device sda: drive cache: write back 
```

## Cause

This is an HDD issue.

## Solution

This solution requires authentication. Please log in to view the full solution.

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