> Source: [sk151233](https://support.checkpoint.com/results/sk/sk151233)

# sk151233 - "ErrorCode: 28150" message when user tries to download package from SmartEndpoint 

| Property | Value |
|----------|-------|
| Solution ID | sk151233 |
| Date Created | 2019-04-12 |
| Last Modified | 2019-04-17 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.10, R82, R81.20 |

## Symptoms

- * "ErrorCode: 28150" message when user tries to download package from SmartEndpoint.
* User also sees "ErrorCode: 28150" when checking the status of deployment under 'SmartEndpoint \> Reporting Tab \> Software Deployment \> Software deployment Status'.

## Solution

This solution requires authentication. Please log in to view the full solution.

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