> Source: [sk150672](https://support.checkpoint.com/results/sk/sk150672)

# sk150672 - Query for logs from a specific time returns logs outside of this time

| Property | Value |
|----------|-------|
| Solution ID | sk150672 |
| Date Created | 2019-04-04 |
| Last Modified | 2020-02-03 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.10, R82, R81.20, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * When users query for a specific time (example 1pm-2pm), the results of the search include logs outside of this time.
* Issue happens on R80.10 using SmartConsole version 105.
* Downgrading to lower SmartConsole version resolves the issue.

## Cause

In SmartConsole version 105, there was a new feature added that allows customers to change the timezone. Since this change, the GUI sends the server a query with the time frame converted to UTC time.

In R80.10, this causes a problem because the server expects to get local time zone + offset and convert it to UTC. This results in another conversion to UTC time. Consequently, the user gets the wrong results.

## Solution

This solution requires authentication. Please log in to view the full solution.

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