> Source: [sk150312](https://support.checkpoint.com/results/sk/sk150312)

# sk150312 - Secondary MDS or Primary/Secondary MLM randomly goes into "Disconnected" state

| Property | Value |
|----------|-------|
| Solution ID | sk150312 |
| Date Created | 2019-03-31 |
| Last Modified | 2019-12-16 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * On the Multi-Domain Management SmartConsole, either one of the secondary MDS or any one of the MLM is shown in "Disconnected" state although all services are running, and connectivity between the devices are also good.

* The `$MDS_FWDIR/log/cpm.elg` file shows:  

  `WARN coresvc.internal.TransactionAwareMapCleaner [DefaultQuartzScheduler_Worker-3]: Min transaction id hangs on 600 minutes (current min is 334110853 and prev is 334110853)`   

* IPS purge results in "`Timeout error`" error.

## Cause

Error in `$MDS_FWDIR/log/cpm.elg` file is caused by this groovy script: *$MDS_TEMPLATE/scripts/IpsDomainFilesCleanup.groovy*

This groovy script deletes the audit logs of the IPS domain and uploads empty files instead of the IPS package and the inspect files of the unused IPS versions in order to free space in the DB.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content