> Source: [sk149872](https://support.checkpoint.com/results/sk/sk149872)

# sk149872 - Missing / incorrect licenses in "Licenses & Contracts" view of SmartUpdate

| Property | Value |
|----------|-------|
| Solution ID | sk149872 |
| Date Created | 2019-04-03 |
| Last Modified | 2024-09-16 |
| Technical Level | Advanced |
| Products | SmartConsole, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- * Licenses are missing / incorrectly displayed in the **Licenses \& Contracts** view in SmartUpdate on the MDS level.
* Incorrect information is displayed in the **has contracts** column in SmartUpdate.
* Duplicates of licenses appear that cannot be deleted in GUI or in GUIDBedit.
* The user cannot attach contracts and licenses to SmartUpdate with the following error: "Object contain invalid reference".
* "Could not fetch contract from the Check Point User Center" , there is connectivity to usercenter. SmartConsole updated with the right contract.
* Licenses that are imported to one domain will appear in all other domains.
* Licenses are displayed in one domain as attached, and in other domains as unattached.
* Licenses are displayed with "`No contracts`" even though there are contracts attached to the licenses.
* The user cannot delete licenses which appear as unattached.
* Attaching contracts and licenses via .XML fails with the following error: "`Operation failed`".

## Cause

A change in the configuration of the licenses table in the Security Management Server causes the incorrect display of data.

## Solution

This solution requires authentication. Please log in to view the full solution.

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