> Source: [sk149573](https://support.checkpoint.com/results/sk/sk149573)

# sk149573 - ClusterXL member interfaces are missing from topology after clicking on "Get Interfaces"

| Property | Value |
|----------|-------|
| Solution ID | sk149573 |
| Date Created | 2019-03-20 |
| Last Modified | 2019-12-15 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20 |

## Symptoms

- * After clicking "Get Interfaces" in ClusterXL object in SmartConsole, the interfaces for one or more members are not seen.
* Cluster member has the relevant interface defined.

## Cause

Cluster object is not linked properly to the member. The interface object does not hold the member/s as owner in postgres.

## Solution

This solution requires authentication. Please log in to view the full solution.

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