> Source: [sk149553](https://support.checkpoint.com/results/sk/sk149553)

# sk149553 - "Error 27107. Driver already running, maybe an old installation exists. The FDE driver is already installed and running." error message  when trying to install Endpoint Security Client

| Property | Value |
|----------|-------|
| Solution ID | sk149553 |
| Date Created | 2019-03-25 |
| Last Modified | 2020-07-22 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- When trying to re-install Endpoint Security Client on a machine that was decrypted and client was removed, the following error message appears during the installation process:   
**"Error 27107. Driver already running, maybe an old installation exists. The FDE driver is already installed and running."**

## Cause

Some of the Full Disk Encryption drivers were not removed correctly during the Endpoint Security Client uninstall process and are still running. This causes the re-install process to fail.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
