> Source: [sk149534](https://support.checkpoint.com/results/sk/sk149534)

# sk149534 - "Update operation failed" error occurs when trying to create IPv6 object 

| Property | Value |
|----------|-------|
| Solution ID | sk149534 |
| Date Created | 2019-03-20 |
| Last Modified | 2025-02-12 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- * When trying to create specific IPv6 object (IPv6 network address - ::ffff:0:0, prefix - 96), it failed to create it with error Message : "Update operation failed."  
  Normal IPv6 object can be created.
* CPM debug shows these errors in file cpm.elg:  
  `
  [DATE TIME] ERROR internal.operation.OperationSvcImpl [Host]: caught exception "HV000028: Unexpected exception during isValid call." from class javax.validation.ValidationException `  
  `
  [DATE TIME] ERROR internal.operation.OperationSvcImpl [Host]: caught exception "HV000028: Unexpected exception during isValid call." from class javax.validation.ValidationException `  
  `
  [DATE TIME] ERROR internal.operation.OperationSvcImpl [Host]: caught exception "HV000028: Unexpected exception during isValid call." from class javax.validation.ValidationException `  
  `
  [DATE TIME] ERROR infrastructure.logging.DefaultExceptionLoggerHandlerImpl [Host]: incident [a24ef661-ea07-46b7-a311-8ef7b3aefc29]: 
  javax.validation.ValidationException: HV000028: Unexpected exception during isValid call.`  
  `
  `

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R80.30](https://support.checkpoint.com/results/sk/sk144293)

Check Point recommends to always upgrade to the most recent version.

<br />

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

<br />

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