> Source: [sk148712](https://support.checkpoint.com/results/sk/sk148712)

# sk148712 - High availability ClusterXL do not fail-over when the node priority is changing

| Property | Value |
|----------|-------|
| Solution ID | sk148712 |
| Date Created | 2019-03-07 |
| Last Modified | 2022-09-08 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * High availability ClusterXL do not fail-over when the node priority is changing.
* During the Failover, the cluster member name in the output of "cphaprob stat" command, is not the same as the actual cluster member name.
* Following error is seen after policy installation in the /var/log/messages file:  
  `
  CLUS-120003-2: Cluster policy installation failed (failure event - timeout) - resume the old policy`

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) - since *Take_34*

For **other [supported](http://www.checkpoint.com/support-services/support-life-cycle-policy/index.html) versions** , [Check Point Support](http://www.checkpoint.com/support-services/contact-support/index.html) can supply a **Hotfix** .  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
