> Source: [sk147692](https://support.checkpoint.com/results/sk/sk147692)

# sk147692 - Endpoint Security Server policies not applied on Endpoint Security Clients

| Property | Value |
|----------|-------|
| Solution ID | sk147692 |
| Date Created | 2019-02-22 |
| Last Modified | 2023-11-27 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * Endpoint Security Server policies not applied (or partially applied) on Endpoint Security Clients.   

* Full Disk Encryption blade status shows "Waiting for policy".  

* In *C:\\Program Files (x86)\\CheckPoint\\Endpoint Security\\Endpoint Common\\Logs\\idafserver.log* :

  ```
  
  20190218 12:33:05.236 V  1164 CDafServer::GetPolicyContent: Could not find policy type: 50 PAC: 2, storageName: local.admin_S-1-5-21-1347579374-804995133-3824755655-1619
  20190218 12:33:05.236 V  1164 CDafServer::GetPolicyContent: Exit, hr=0x80004005
  20190218 12:33:05.236 W  1164 CDafServer::GetPolicyContent: Failed getting policy content from storage: local.admin_S-1-5-21-1347579374-804995133-3824755655-1619, type: 50, pac: 2
  20190218 12:33:05.236 V  1164 CDafServer::GetPolicyContent: Trying from Default storage, policy: 50, pac: 2
  ...
  20190218 12:33:05.304 V  1164 CDafServer::GetPolicyContent: Could not find policy type: 50 PAC: 2, storageName: Default
  20190218 12:33:05.304 V  1164 CDafServer::GetPolicyContent: Exit, hr=0x80004005
  20190218 12:33:05.304 E  1164 CDafServer::GetPolicyContent: Failed getting policy content also from Default storage, type: 50, pac: 2
  ```

  Policy types may differ.  

* In *C:\\ProgramData\\CheckPoint\\Endpoint Security\\Common Storage\\dlog1.txt* :

  ```
  
  20190305 142615,084+0200	I	FDE_srv.exe:1510		Failed to fetch information for policy type: 110
  20190305 142945,842+0200	E	FDE_srv.exe:1510		get UepmPolicyInfo/policyName: attempt to access list as if it were a map (code 4)
  ```

  <br />

  Policy types may differ.

## Cause

Policy files on Endpoint Security Client machine got corrupted.

## Solution

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