> Source: [sk147593](https://support.checkpoint.com/results/sk/sk147593)

# sk147593 - QoS Policy installation fails with error "A network interface name does not match the name assigned to the interface by the operating system"

| Property | Value |
|----------|-------|
| Solution ID | sk147593 |
| Date Created | 2019-02-21 |
| Last Modified | 2024-07-03 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.10 (EOS) |

## Symptoms

- "`A network interface name does not match the name assigned to the interface by the operating system`" error on QoS Policy installation failure.

## Cause

1.Cache remained on Security Gateways under *$FWDIR/state/__tmp/FG1/* folder.  

2.Network interface configuration was changed in Gaia portal or CLISH and the Gateway or Cluster object were not updated properly on the management database,

## Solution

This solution requires authentication. Please log in to view the full solution.

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