> Source: [sk147567](https://support.checkpoint.com/results/sk/sk147567)

# sk147567 - "Previous installation was not completed. Before a new installation, you must restart your system to complete uninstallation of Check Point Endpoint Security VPN" error message  when installing Endpoint Security Client using Baramundi 

| Property | Value |
|----------|-------|
| Solution ID | sk147567 |
| Date Created | 2019-03-03 |
| Last Modified | 2021-05-29 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- "Previous installation was not completed. Before a new installation, you must restart your system to complete uninstallation of Check Point Endpoint Security VPN" error message when installing Endpoint Security Client using Baramundi

## Cause

When installing the Endpoint Security Client, using Baramundi, there is an option to use the multi-language installation feature.

Selecting this feature will install the Endpoint Security Client in the language you have chosen, and then will continue to install the Endpoint Security Client with a "secondary" language, which causes conflict. The error "Previous installation was not completed. Before a new installation, you must restart your system to complete uninstallation of Check Point Endpoint Security VPN" is displayed.

## Solution

Two options are available:

* Manually install the Endpoint Security Client in order to see if the installation is successful.
* Perform Silent Install, **not using multilanguage feature**.

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