> Source: [sk147393](https://support.checkpoint.com/results/sk/sk147393)

# sk147393 - "/opt/CPsuite-RXX.XX/fw1/teCurrentPack/temain: error while loading shared libraries" message when reverting upgrade from R80.xx to R77.30 

| Property | Value |
|----------|-------|
| Solution ID | sk147393 |
| Date Created | 2019-02-19 |
| Last Modified | 2021-05-03 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81 (EOS) |

## Symptoms

- * After the user upgrades from R77.30 to R80.xx with CPUSE, a snapshot (File Name: AutoSnapshot) is created. Then, when the user reverts (downgrades) from R80.xx to R77.30 with the AutoSnapshot file, the following error message appears:   
  `[Expert@HostName]# tecli a e v
  `  
  `/opt/CPsuite-R77/fw1/teCurrentPack/temain: error while loading shared libraries: libEntitlementStatusCollector.so: cannot open shared object file: No such file or directory
  `
* After the user upgrades from R80.xx to R81 with CPUSE, a snapshot (File Name: AutoSnapshot) is created. Then, when the user reverts (downgrades) from R81 to R80.xx with the AutoSnapshot file, the following error message appears:   
  `[Expert@HostName]# tecli a e v
  `  
  `/opt/CPsuite-R80.40/fw1/teCurrentPack/temain: symbol lookup error: /var/log/files_repository/Raw_Files/D100C612-9D05-48AA-9F2A-F8C42528F100/590595/libteadapter.so: undefined symbol: _ZTV17PmStatsAggregator
  `

## Cause

The Threat Emulation engine still refers to R80.xx/R81 libraries.

## Solution

This solution requires authentication. Please log in to view the full solution.

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