> Source: [sk146112](https://support.checkpoint.com/results/sk/sk146112)

# sk146112 - Security Gateway does not send logs to the Log Server configured in its object

| Property | Value |
|----------|-------|
| Solution ID | sk146112 |
| Date Created | 2019-02-03 |
| Last Modified | 2021-10-11 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Security Gateway does not send logs to the Log Server configured in its object.

* The *$FWDIR/conf/masters* file is not overwritten on the Security Gateway during a policy installation.

* It is not possible to save changes in the *$FWDIR/conf/masters* file on the Security Gateway.

* Output of the "`lsattr $FWDIR/conf/masters`" command on the Security Gateway shows that some attributes are assigned to this file (for example, the letter 'a' - the 'append only' attribute).

## Solution

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