> Source: [sk145192](https://support.checkpoint.com/results/sk/sk145192)

# sk145192 - RADIUS authentication fails after upgrade to R80.20

| Property | Value |
|----------|-------|
| Solution ID | sk145192 |
| Date Created | 2019-02-05 |
| Last Modified | 2022-07-28 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- RADIUS authentication to clish fails with errors after upgrade to R80.20 / R80.20.Mx:

```

[Expert@Host:0]# clish
CLINFR0829 Unable to get user permissions.
CLINFR0599 Failed to build ACLs.
```

## Cause

This happens due to the difference between R80.10 and R80.20 login requests.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

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