> Source: [sk145062](https://support.checkpoint.com/results/sk/sk145062)

# sk145062 - Endpoint Security URL Filtering does not work

| Property | Value |
|----------|-------|
| Solution ID | sk145062 |
| Date Created | 2019-01-28 |
| Last Modified | 2023-08-10 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- * URL Filtering does not work in E81.00 and above
* Endpoint Client user interface shows the URL Filtering blade as "Not Running"
* Smart Endpoint console will show "Blade not running" on the specific Endpoint client

## Cause

No URLF valid license is installed or Visual Studio 2008 redistributables are not installed on the Endpoint client.

## Solution

This is how the Endpoint client will show that the URL Filtering is "Not Running":

![](https://sc1.checkpoint.com/sc//SolutionsStatics/sk145062/URLF1905020338.jpg)

If URL Filtering does not work, please do the following:

1. Make sure you have a valid URL Filtering license. The Endpoint URL Filtering SKU is: CPSB-EP-URLF-SOC-1Y

<br />

1. Make sure you have Visual Studio 2008 redistributables installed. You can download them from <https://www.microsoft.com/en-us/download/details.aspx?id=29> , but be aware that they are out of support on Microsoft so there are no security fixes that Microsoft are releasing for them anymore.

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