> Source: [sk144933](https://support.checkpoint.com/results/sk/sk144933)

# sk144933 - DynamicID Authentication does not follow configuration settings

| Property | Value |
|----------|-------|
| Solution ID | sk144933 |
| Date Created | 2019-01-17 |
| Last Modified | 2021-08-16 |
| Technical Level | General |
| Products | Security Gateway, Endpoint Security |
| Versions | R82.10, R82, R81.20, Cloud, E89.X, E88.X |
| OS | Gaia |

## Symptoms

- When DynamicID is configured with **both** SMS and E-mail: VPN clients receive a prompt to choose an SMS or an E-mail, even though they choose to use only the MFA_SMS or MFA_Email setting.   

**Note** : In Multiple Authentication Clients Settings, there are 3 possibilities:  

1. MFA_SMS - With Radius and SMS Dynamic ID only
2. MFA_Email - With Radius and E-mail Dynamic ID only
3. MFA_Challenge - With Radius and BOTH SMS + E-mail Dynamic ID

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## Cause

The checkboxes in dynamic ID (send SMS / Send Email) are reportedly not supported.

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## Solution

This problem was fixed. The fix is included in:

* [**Check Point R80.40**](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk160736)
* **[Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 232**
* **[Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592&partition=Basic&product=All) starting from Take 190**
* [**Jumbo Hotfix Accumulator for R80.10**](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116380)**starting from Take 290**

Check Point recommends to always upgrade to the most recent version ([IPSec VPN](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=446) / [Mobile Access SSL VPN](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=446) / [Endpoint Security VPN](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=175)).   

If you do not wish to upgrade, [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix. For faster resolution and verification please collect CPinfo files from the Security Management and Security Gateways involved in the case.

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