> Source: [sk144352](https://support.checkpoint.com/results/sk/sk144352)

# sk144352 - QoS or Desktop policy options are missing in R80.x

| Property | Value |
|----------|-------|
| Solution ID | sk144352 |
| Date Created | 2019-01-14 |
| Last Modified | 2020-10-01 |
| Technical Level | General |
| Products | Security Gateway, Security Management Server, SmartConsole |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R82.20, R82, R81.20 |
| OS | Gaia |

## Symptoms

- Unable to select QoS layer or Desktop layer within policy package; the option is not available.

## Cause

At least one Gateway object needs to have QoS and/or Policy Server enabled.

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## Solution

Once enabled you can add/edit the required policy layer into the policy.  

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