> Source: [sk143952](https://support.checkpoint.com/results/sk/sk143952)

# sk143952 - Unable to export policy package using web_api_show_package.sh script

| Property | Value |
|----------|-------|
| Solution ID | sk143952 |
| Date Created | 2019-01-24 |
| Last Modified | 2019-01-27 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- Failed to run the `show-package` command on package:

```
'Current_Policy'. Aborting. 
Message: 'Management server failed to execute command'. Status Code: '400'
```

## Cause

Rulebase initialization failed on policy package while executing the *web_api_show_package.sh* script

## Solution

Clone the problematic policy package and then try runninng the script.

Steps to clone Policy Package:

1. In SmartConsole, go to Security Policies.  

2. Open the Problematic Policy package.  

3. Click on "Manage Policies and Layers".  

4. Select the Policy Package and click on Action then clone.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
