> Source: [sk143892](https://support.checkpoint.com/results/sk/sk143892)

# sk143892 - Upgrade of Multi-Domain Server from R80.10 fails when its Global Domain is in Standby mode

| Property | Value |
|----------|-------|
| Solution ID | sk143892 |
| Date Created | 2019-01-09 |
| Last Modified | 2019-06-13 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * Upgrade of the Primary Multi-Domain Server from R80.10 fails when its Global Domain is in Standby mode.
* The upgrade log shows:

  ```
  
  [DATE - TIME][PID]:Importing MDS configuration to destination. 
  [DATE - TIME][PID]:Failed on importing MDS settings to destination
  ```

* The `install_Major_R80.20_Mgmt_x_detailed.log` file shows that the upgrade failed with error:  
  `
  The High Availability state of the Global database of the exported Multi-Domain Server is in Standby mode. Aborting.`

## Cause

When there are mutiple Multi-Domain Management servers involved, the Global domain is set to standby mode for the upgrading Multi-Domain Management causing the upgrade progress to fail.

## Solution

This solution requires authentication. Please log in to view the full solution.

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