> Source: [sk143432](https://support.checkpoint.com/results/sk/sk143432)

# sk143432 - Security Gateway runs out of kernel memory and may stop processing traffic

| Property | Value |
|----------|-------|
| Solution ID | sk143432 |
| Date Created | 2019-01-04 |
| Last Modified | 2025-07-13 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Security Gateway / Cluster Member runs out of kernel memory and may stop processing traffic.

* The `/var/log/messages` file shows these messages:

  `kernel: [fw<X_X>];fwconn_record_conn: double record of connection - conn_key ...`  
  `
  kernel: Call Trace`  
  `
  kernel: <function name>`  
  `
  kernel: <function name>`  
  `
  ...
  `

## Cause

During the double record of a connection, the memory that was already allocated for connection handlers, is not released. This leads to a memory exhaustion.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk144293)
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) - from Take_50
* [Jumbo Hotfix Accumulator for R80.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116380) - from Take 203

Check Point recommends to always upgrade to the most recent version ([upgrade Security Gateway](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=435) / [upgrade Cluster](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=428) / [upgrade Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=184) / [upgrade Multi-Domain Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=166)).

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