> Source: [sk142812](https://support.checkpoint.com/results/sk/sk142812)

# sk142812 - SmartEvent automatic reaction email shows source IP displayed as a decimal IP

| Property | Value |
|----------|-------|
| Solution ID | sk142812 |
| Date Created | 2018-12-28 |
| Last Modified | 2018-12-30 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- Email alerts sent through SmartEvent's Automatic Reaction feature displays the Source IP as a Decimal IP instead of a Name as it was in R77.30, when the environment includes both R80.10 SmartEvent with an R77.30 Security Management Server.

## Solution

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