> Source: [sk142712](https://support.checkpoint.com/results/sk/sk142712)

# sk142712 - Active/Active state on ClusterXL HA after policy installation

| Property | Value |
|----------|-------|
| Solution ID | sk142712 |
| Date Created | 2019-01-06 |
| Last Modified | 2020-03-23 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Both ClusterXL HA members become active after policy installation. Another policy installation may fix the issue.
* The issue happens during policy installation, with the following line seen in /var/log/messages:  
  ` [DATE TIME] HOSTNAME kernel: [fw4_1];FW-1: fwha_state_freeze: turning freeze type 0 ON (time=10185335, caller=fwha_set_conf)`

## Cause

The issue occurs due to high CPU load on both ClusterXL members (probably due to cluster policy installation), the STANDBY member did not hear the ACTIVE member during a long time of installation, and changed its state to ACTIVE.

## Solution

This solution requires authentication. Please log in to view the full solution.

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