> Source: [sk142512](https://support.checkpoint.com/results/sk/sk142512)

# sk142512 - Running fwm sic_reset command from CMA fails with "reset_objects: updateMultiple failed"

| Property | Value |
|----------|-------|
| Solution ID | sk142512 |
| Date Created | 2018-12-16 |
| Last Modified | 2019-05-07 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82 |

## Symptoms

- fwm sic_reset failed with the following error:  
``*** Updating objects database ***``  
``
commands_ngm_utils::updateMultiple: Error 12 ,Failed to update objects XXX by calling the NGM server.``  
``
reset_objects: updateMultiple failed.``  
``
*** Error in `fwm': free(): invalid pointer: 0x0a9b0c64 ***``

## Cause

SIC reset tries to update global objects while it is running in CMA level and it has no permissions for this action.

## Solution

This solution requires authentication. Please log in to view the full solution.

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