> Source: [sk142293](https://support.checkpoint.com/results/sk/sk142293)

# sk142293 - Endpoint Security Server database fails to load

| Property | Value |
|----------|-------|
| Solution ID | sk142293 |
| Date Created | 2018-12-11 |
| Last Modified | 2019-05-29 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.10, R82, R81.20 |

## Symptoms

- * Endpoint Security Server database fails to load.
* The user is unable to connect to SmartEndpoint.
* *Server_messages* log states `Database not running`:

  ```
  
  TICKET_NUMBER = 1489442297. COMMAND_NAME = getAllGeneralConfigurationCommand.
  
          at com.checkpoint.uepm.backend.is.commands.GetCommand.execute(GetCommand.java:81)
          at com.checkpoint.uepm.backend.is.infrastructure.TransactionManager.executeSingleGetCommandActual(TransactionManager.java:550)
          ... 35 more
  Caused by: com.checkpoint.uepm.api.epsbackend.is.EpsRuntimeException: Failed to open Read connection.
          at com.checkpoint.uepm.backend.is.infrastructure.DbTxHolderIbatis.getSqlMapSession(DbTxHolderIbatis.java:102)
          at com.checkpoint.uepm.backend.is.dao.DaoAbstractImpl.getSqlMapSession(DaoAbstractImpl.java:32)
          at com.checkpoint.uepm.backend.is.dao.GenericDaoImpl.getBeansCollection(GenericDaoImpl.java:118)
          at com.checkpoint.uepm.backend.is.commands.genericcommands.GetBeansCollectionCommand.executeSpecificGet(GetBeansCollectionCommand.java:58)
          at com.checkpoint.uepm.backend.is.commands.GetCommand.execute(GetCommand.java:72)
          ... 36 more
  Caused by: java.sql.SQLException: Database not running
          at com.checkpoint.uepm.db.DbConnectionProviderUSM.getReadConnection(DbConnectionProviderUSM.java:77)
          at com.checkpoint.uepm.backend.is.infrastructure.ConnectionHandler.getReadConnection(ConnectionHandler.java:104)
          at com.checkpoint.uepm.backend.is.infrastructure.DbTxHolderIbatis.getSqlMapSession(DbTxHolderIbatis.java:100)
          ... 40 more
  ```

## Cause

The issue is caused by a corrupted *deployed_rule_base_entr*y table.

## Solution

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