> Source: [sk142192](https://support.checkpoint.com/results/sk/sk142192)

# sk142192 - Endpoint Security Server's Anti-Malware updater getting "connection reset by peer" error in relevant log

| Property | Value |
|----------|-------|
| Solution ID | sk142192 |
| Date Created | 2018-12-10 |
| Last Modified | 2024-11-05 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |

## Symptoms

- * Endpoint Security Server's Anti-Malware updater getting "connection reset by peer" error in relevant log
* Anti-Malware updater updating process interrupted in the middle, and in the relevant log, the following error can be found:  
  "Connection has been closed by remote host http://teadv.checkpoint.com/\*"  
  Can be found in the following log file: $UEPMDIR/engine/conf/updates/bin/bdav/logs/bdav_updates.log  
* the files updsdk.xml is not present on the Server at all

## Cause

Updates are intercepted by some security product on the Security Gateway (IPS \\ Anti-bot \\Anti-Virus or other similar product).

## Solution

This solution requires authentication. Please log in to view the full solution.

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