> Source: [sk141955](https://support.checkpoint.com/results/sk/sk141955)

# sk141955 - Topology is missing from an NSX Cluster object after upgrading the Management Server from R80.10 or R80.20 to a higher version

| Property | Value |
|----------|-------|
| Solution ID | sk141955 |
| Date Created | 2018-12-09 |
| Last Modified | 2021-10-25 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server, Cloud Firewall |
| Versions | R82.10, R82, R81.20, R82.10, R82.10, R82.20, R81.20, R82, R82.20, R81.20, R82 |
| OS | Gaia |

## Symptoms

- Topology information is missing from NSX cluster and policy installation will fail after performing the following steps:  

* Upgrades a Security Management Server to an R80.x version
* Connects with the SmartConsole to the Security Management Server
* Opens an NSX cluster object's properties
* Opens the "Network Management" page

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=skXXX)

Check Point recommends to always upgrade to the most recent version ([](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=435)[Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=184) / [Multi-Domain Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=166) / [SmartConsole](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=191)).

<br />

On **R80.20** and **R80.10** versions, you must install a hotfix before you upgrade to a higher version.

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification, collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) file from the Management Server involved in the case.

**Procedure:**

1. Install the hotfix. Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597)

   If you are running **R80.20.M2**, skip this step.
2. Connect to the command line on the Management Server.

3. Log in to the Expert mode.

4. On the Multi-Domain Management Server, go to the context of the relevant Domain Management Server:

   *mdsenv \<Name or IP Address of Domain Management Server\>*
5. To apply the required change, run the applicable command in one of these ways:

   * Run a script to apply the change to all managed clusters:

     1. [Download the ZIP archive with the shell script to your computer](https://supportcenter.checkpoint.com/supportcenter/portal?action=portlets.DCFileAction&eventSubmit_doGetdcdetails=&fileid=78623).

     2. Unpack the ZIP archive.

     3. Transfer the shell script to the Management Server to some directory.

     4. Go to the directory with the shell script.

        *cd /path/*
     5. Run the script:

        *sh batchRunInitInterfaces.sh*
   * Manually run this command to apply the change to all managed clusters in the same command, run:

     *mgmt_cli -d \<Name of Domain\> run-init-interfaces scope all*
   * Manually run this command to apply the change to one cluster at a time, run:

     *mgmt_cli -d \<Name of Domain\> run-init-interfaces scope specific name \<Name of Cluster Object\>*
6. Start the upgrade to a higher version.

<br />

**Related Documentation:**

* [Check Point Management API Reference Guide](https://sc1.checkpoint.com/documents/latest/APIs/index.html)

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