> Source: [sk141573](https://support.checkpoint.com/results/sk/sk141573)

# sk141573 - Slow boot on Microsoft Surface Pro 5th and 6th generation

| Property | Value |
|----------|-------|
| Solution ID | sk141573 |
| Date Created | 2018-12-02 |
| Last Modified | 2023-08-10 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- Microsoft Surface Pro 5th and 6th generation with Samsung disks will boot very slowly after installing Check Point Full Disk Encryption.

## Cause

Microsoft Surface Pro 5th and 6th generation with some Samsung disks will boot very slowly when installing Check Point Full Disk Encryption due to an issue in the UEFI firmware.

## Solution

**Please open a ticket with Microsoft since the root cause is related to the machine's UEFI firmware.**

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