> Source: [sk140572](https://support.checkpoint.com/results/sk/sk140572)

# sk140572 - "Error creating global string dictionary" in output of the "fw ver" and "fw ctl zdebug + drop" commands

| Property | Value |
|----------|-------|
| Solution ID | sk140572 |
| Date Created | 2018-11-18 |
| Last Modified | 2024-01-31 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- The outputs of the `fw ver` and `fw ctl zdebug + drop` commands contain this line:

"*Error creating global string dictionary*".

## Cause

The *HKLM_registry.data* file is corrupted.

## Solution

This solution requires authentication. Please log in to view the full solution.

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